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| Case Studies |
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Kent School District |
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The Challenges
Kent School District (KSD) is recognized throughout Washington for using technology to enhance education. With 10,000 workstations already in use and a new initiative that will provide all secondary school students with their own laptops, KSD will be adding about 2,500 more computers to its infrastructure each year for the next several years. It needed a way to support a growing, changing computer base while ensuring teachers and students could get needed applications in a more timely fashion. Using Microsoft® Application Virtualization, KSD cut district-wide application deployments from months to less than two days, simplified break/fix, improved license metering, and is easing migration to the 2007 Microsoft Office system. It provides a more flexible environment where teachers and students get applications wherever and whenever needed--and does it all with the same IT staff levels.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002269
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| 2. |
BASF IT Services |
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The Challenges
BASF IT Services supports networks and computers for nearly 60,000 users worldwide. The company followed an expensive certification process to ensure flawless operation of the applications it makes available—but the careful certification process was delaying the delivery of applications. BASF IT Services needed a way to shorten application deployment time while still keeping certification at the same high level of quality. The IT service provider found a solution in software virtualization technology. Microsoft SoftGrid Application Virtualization accelerates the certification process and reduces overhead considerably by delivering applications to customer PCs dynamically. Virtualization is invisible to users, who receive their new applications and updates sooner than before and can remain confident that the new software is compatible with their existing applications.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001313
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| 3. |
The State of Indiana/strong |
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The Challenges
In 2005, the state of Indiana embarked on an optimization of its core IT infrastructure to dramatically improve service levels while reducing cost. The state replaced a highly decentralized series of e mail solutions running on 100 server computers with Microsoft® Exchange Server software running on two 4-computer clusters. Hundreds of desktop applications—including many older applications that were causing conflicts with current software—were virtualized using Microsoft Desktop Optimization Pack. And software deployments, security updates, asset inventory, and remote help-desk support were enabled by a move from Altiris Notification Server to Microsoft System Center Configuration Manager 2007. The state has saved U.S.$14 million by optimizing its infrastructure, while boosting IT availability and enabling a range of new services to improve the lives of people throughout the state.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001697
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| 4. |
Community Medical Centers |
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The Challenges
In Community Medical Centers operates three acute-care hospitals and several long-term care and outpatient centers in California’s San Joaquin Valley. With more than 350 computer applications to maintain, the organization was encountering a growing number of application conflicts. In response, Community Medical Centers deployed Microsoft® SoftGrid Application Virtualization 4.2 to its 3,500 workstations and uses the SoftGrid Sequencer wizard to package many of its applications for Windows® as virtual services that are streamed on demand to workstations. As result, the healthcare provider has practically eliminated application conflicts for those applications and can deliver new applications to users faster and with less downtime. At the same time, administrators are able to more effectively manage desktop applications and reduce support time.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002308
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| 5. |
Eurovia Services |
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The Challenges
Eurovia Services provides IT services to Czech Republic construction giant Stavby Silnic a Zeleznic. With a brief to roll out a specialist construction application to 1,700 employees, Eurovia needed a solution for centralized, “zero-touch” deployment. It chose Microsoft® SoftGrid Application Virtualization technology, which gives users fast, reliable access to the latest applications and reduces compatibility testing requirements for IT staff.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001189
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| 6. |
Siemens Information Processing Services |
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Leading BPO Targets Savings of $1400 Per Agent Per Year Through Application Virtualization
The Challenges
Siemens, headquartered in Munich, Germany, is one of the world’s largest electrical engineering and electronics companies. Founded in 1847, Siemens operates in more than 190 countries. The company provides customers with technology solutions in six business segments: information and communications, automation and control, power, transportation, medical, and lighting. Siemens markets a range of products, including computers, digital medical equipment, light rail transportation components, light bulbs, household appliances, and more.
Siemens Information Processing Services (SIPS) the BPO arm of Siemens in India is the leading provider of BPO services, with operations in Bangalore and Chennai. Currently it has 2400 desktops, which are expected to grow up to 5000 desktops by next year.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000001697
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| 7. |
Voca |
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Cost-effective delivery and easy management of applications across multi-site operations
The Challenges
Due to growth in the business, Voca had expanded from a single site to a multiple site operation with new offices in Rickmansworth, Dunstable and the City of London. Voca recognized the advantage of a centralized IT support model in order to continue providing cost-effective support to its workforce. At the same time, Voca wanted to improve delivery of its 300 applications to drive efficiencies and create a more flexible operation for the future.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201463
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| 8. |
Dundee City Council |
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Eliminating application conflicts and enabling reliable, centralized IT service
The Challenges
Dundee City Council wanted to reorganize itself from a departmental structure into a unified, more customer-responsive entity. Their IT infrastructure was critical to facilitating this transformation. However, instead of enabling it, it was slowing it down:
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201489
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| 9. |
Fontys Hogescholen |
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Provide instant, flexible application access to widely distributed user base, while improving total cost of ownership
The Challenges
Fontys administration wanted IT services to follow their strategic vision of a “learning community,” which would include anytime, anywhere education, flexibility of their institutions to choose the type of applications and IT services required, and delivery of applications independent of time, place, location and platform. This was quite a challenge for Fontys IT, which services more than more than 60,000 user accounts, including 37,000 students and 4,500 employees, who access 1,200 applications every day via 8,000 Fontys workstations, 1,200 Fontys laptops and 10,000 personal laptops owned by the students.
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201293
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| 10. |
Swedish Medical Center |
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Create a centrally managed environment that supports quick roll-out of enterprise applications and enables easy roaming for users
The Challenges
Swedish Medical Center’s IT department supports more than 500 applications on 4,500 desktop and laptop PCs and 150 thin terminals. Its clinicians and administrative staff are spread across multiple hospital campuses and clinics. Deploying and supporting applications for users who need to work from many different locations was incredibly challenging:
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201290
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| 11. |
Alamance Regional Medical Center (ARMC) |
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Speed complex application deployments and upgrades, while reducing costs
The Challenges
ARMC has a staff of 2,200 end-users, including physicians, nurses and administrators. IT supports 75 wide-ranging applications, from Eclipsys Sunrise Clinical Manager and Siemens NOVIUS Radiology to Kronos Workforce, for approximately 1,500 PCs and thin clients. Deploying, updating and supporting these applications were incredibly time-consuming and challenging:
For more information see : http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=200443
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